Terms & Conditions

By accessing the Site or otherwise using the Services, you acknowledge that you have read and agree to be bound by this Agreement. If you do not agree with any of the terms of this Agreement, you do not have permission to access the Site or use the Services. In addition, you may also be asked to enter into additional agreements before being permitted to access certain of the Services.

Those additional agreements are made a part of this Agreement and will govern your use of the Services covered by the additional agreements. In the event of a conflict between the terms of this Agreement and those additional agreements, the terms of the additional agreements shall govern.

GetSent reserves the right, in its sole discretion, to modify this Agreement at any time by posting a modified version of this Agreement to the Site. You agree to be bound by the modified Agreement through your continued access to the Site or use of the Services.

1. Registration.

In order to access any Services, you will be asked to submit certain information about yourself (“Registration Information”). You represent and warrant that all Registration Information you have provided is true, accurate, current and complete.

You agree to update such Registration Information as necessary to maintain its accuracy. You must not impersonate another person or entity or use false details in connection with your registration. GetSent reserves the right to refuse registration or terminate accounts where the information provided is found to be inaccurate or misleading.

You must be at least 18 years old to register or, if under 18, you must have the consent of a parent or legal guardian and use the Services only under their supervision. By registering, you confirm that you are legally capable of entering into binding contracts under English law.

2. Email Communication.

You must provide your electronic mail (“email”) address when registering to access any Service. We may use your email address, when necessary, to communicate with you regarding the administration of the Site. Occasionally, you may receive newsletters and updates with information that we deem to be of interest to the members of GetSent. If you do not want to receive newsletters and updates, you may opt out of those Services (i) during the registration process, or (iii) by emailing the address at the bottom of newsletters and updates with “UNSUBSCRIBE” in the subject line.

By providing your email address, you consent to receiving communications that are transactional, administrative, or promotional in nature, unless you opt out as stated. These communications will comply with the UK Privacy and Electronic Communications Regulations (PECR). You agree that electronic communications satisfy any legal requirement that such communications be in writing.

3. Individual Features and Services.

Certain features of the Services may have their own terms and conditions that you must agree to when you sign up for that particular product, function, or service (each an “Individual Service Agreement”). An Individual Service Agreement supplements these Terms and is hereby incorporated by reference. If any term of these Terms expressly conflicts with any term of an Individual Service Agreement, the conflicting term in the Individual Service Agreement will control. All other terms and conditions of each agreement will remain in full force and effect.

By continuing to use any Individual Feature, you acknowledge and accept those additional terms. Where applicable, these agreements shall be governed by and construed in accordance with the laws of England and Wales. GetSent reserves the right to change, suspend, or discontinue any such individual service at any time, without notice, and shall not be liable to you or any third party for any such modification or discontinuation.

4. Use of the Site and the Services – Permissions and Restrictions.

You may access and use the Site only for lawful purposes and solely in accordance with the terms of this Agreement. GetSent reserves the right to discontinue any aspect of the Site or Services at any time and without notice. All rights not expressly granted to you under this Agreement are reserved by GetSent and its licensors.

You will not:

License, sublicense, rent, lease, loan, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Site or Services. Modify or make derivative works based upon the Site or Services. Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or method of operation of the Site or Services, or authorise any third party to do any of the foregoing. Access or make use of the Services and Site by scripts or automated services. You will not compromise, violate, or impair system or network security or operation.

5. User Content.

Some areas of the Site allow Users to post or provide content such as comments, questions, and other content or information (any such materials a User submits, posts, displays, or otherwise makes available on the Site is referred to as “User Content”). With the exception of Results (as defined below), we claim no ownership rights over User Content created by you; the User Content you create remains yours; however, by providing or sharing User Content through the Site, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and this Agreement. GetSent has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Site.

You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libellous, threatening, profane, obscene, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under financial regulations or of another party’s trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any information or content that you know is not correct and current. You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. To the extent that your User Content contains music, you hereby represent that you are the owner of all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the licence granted below. GetSent reserves the right, but is not obligated, to reject and/or remove any User Content that GetSent believes, in its sole discretion, violates any of these provisions. You understand that publishing your User Content on the Site is not a substitute for registering it with the UK Intellectual Property Office, PRS for Music, or any other rights organisation.

For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any country or jurisdiction.

In connection with your User Content, you affirm, represent and warrant the following:

You have the written consent of each and every identifiable natural person in the User Content, if any, to use such person’s name or likeness in the manner contemplated by the Site and this Agreement, and each such person has released you from any liability that may arise in relation to such use. You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties. Your User Content and GetSent’s use thereof as contemplated by this Agreement and the Site will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights. GetSent may exercise the rights to your User Content granted under this Agreement without liability for payment of any collective licensing fees, royalties or other payments. To the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate.

GetSent takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts, sends, or otherwise makes available over the Site. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Site, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that GetSent shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

6. User Content Licence Grant.

By posting or otherwise making available any User Content on or through the Site, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to GetSent a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide licence to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Site and GetSent’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any media formats and through any media channels.

This licence is granted for the full term of any rights that may exist in your User Content and survives any termination of this Agreement. You acknowledge that you are not entitled to any compensation or credit for such use, unless expressly agreed in writing. This clause does not affect your moral rights under the Copyright, Designs and Patents Act 1988, which you waive to the extent legally permissible.

7. Ownership of Intellectual Property.

GetSent and its licensors own all rights, title and interest in and to the Site and Services, including, without limitation, any Results (defined below) and any Intellectual Property Rights therein and/or related thereto. “Intellectual Property Rights” means all UK and international patent rights, copyright rights, trade secrets, trademarks, service marks, trade names, database rights, design rights, and any other intellectual property, proprietary, and related protection rights. The GetSent name and logo are trademarks of GetSent Ltd., and no right or licence is granted to you herein to use such trademarks.

You agree not to copy, reproduce, republish, upload, transmit, modify, or distribute any part of the Site or Services except as expressly permitted by GetSent. Any unauthorised use may constitute infringement of intellectual property and may result in legal action. All goodwill arising from use of GetSent trademarks shall inure solely to GetSent. Nothing in this Agreement shall be construed as transferring any ownership interest in the Site, Services, or Intellectual Property Rights to you.

8. Data Collection.

GetSent will have the right to utilise data capture, analysis tools, and other similar tools, to review, extract, compile, synthesise, and analyse queries entered by you as well as any non-personally identifiable data or information resulting from your use of the Services (“Results”). To the extent that any Results are collected by GetSent, such Results will be solely owned by GetSent (and you hereby assign any ownership rights in Results you may have to GetSent), and they may be used by GetSent for any lawful business purpose without a duty of accounting to you; provided, however, that GetSent shall use the Results in an aggregated form only, without specifically identifying the source of the Results.

All processing of data will be carried out in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personally identifiable information will only be used as set out in our Privacy Policy, and you have the right to access, rectify, or erase your data in accordance with your legal rights. We take appropriate measures to ensure your data is kept secure and confidential in line with applicable UK legislation.

9. Copyright Infringement Notice.

As a UK-based company, GetSent respects the intellectual property rights of creators and rights holders. If you believe that your copyrighted work has been used in a way that constitutes copyright infringement and is accessible via the Site, you may notify us in writing by providing the following information:

• A physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing, including its location on the Site;
• Your contact details, including name, postal address, telephone number, and email address;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, their agent, or the law;
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner of the copyright or are authorised to act on their behalf.

Send the completed notice to:

Copyright Agent
GetSent Ltd.
6 Cathedral Road, Cardiff, CF11 9LJ, United Kingdom
Email: legal@getsent.ai

Please note this process is intended solely for notifying GetSent that your work has been used in a way that may infringe your copyright. If you knowingly make a false claim of infringement, you may be liable under UK law for damages and legal costs. It is advisable to consult a solicitor before submitting a notice.

GetSent reserves the right to remove or disable access to infringing content and, where appropriate, terminate repeat infringers’ access to the Site.

10. Representations and Warranties.

You represent, warrant and covenant for the benefit of GetSent that: (1) you have the legal right and authority to enter into this Agreement, and, if you are accepting this Agreement on behalf of your company or another entity, to bind your company or other entity to the terms of this Agreement; (2) you have the legal right and authority to perform your obligations under this Agreement and to grant the rights and licences described in this Agreement and in any applicable additional agreement you enter into in connection with any of the Services; (3) all information you provide to GetSent in connection with this Agreement and your access to the Site and use of the Services is correct and current.

You confirm that you are not in breach of any laws applicable in England and Wales by entering into this Agreement. You also confirm that your use of the Site and Services complies with all applicable laws, including but not limited to intellectual property, privacy, defamation, and data protection laws. These representations are ongoing and you agree to update your details promptly if any information becomes outdated or inaccurate.

11. Indemnification.

You agree to indemnify, defend, and hold harmless GetSent and each of its respective employees, officers, directors, and affiliates (“Indemnified Parties”), from any and all claims, losses, liabilities, damages, fees, expenses and costs (including legal fees, court costs, damage awards, and settlement amounts) which result from any claim or allegation against any Indemnified Party arising from: (a) your accessing the Site or use of the Services, including any materials disseminated or transmitted by you and/or your Registrants; (b) your breach of any term of this Agreement; or (c) your negligence or intentional misconduct hereunder. GetSent will provide you with notice of any such claim or allegation, and GetSent will have the right to participate in the defence of any such claim at its expense.

This indemnity shall apply regardless of the form of action and remains enforceable under the laws of England and Wales. You agree to cooperate fully in the defence of any matter subject to indemnification. GetSent reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you will not in any event settle any such matter without the written consent of GetSent.

12. Disclaimer.

THE PARTIES ACKNOWLEDGE THAT THE SERVICES ARE PROVIDED TO YOU STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTIES WHATSOEVER. YOU RECOGNISE THAT THE CURRENT STATE OF TECHNOLOGY DOES NOT ALLOW FOR ERROR-FREE ACCESS TO THE SITE AND USE OF THE SERVICES, AND INTERRUPTIONS, CRASHES AND DOWNTIME MAY OCCUR FROM TIME TO TIME. GetSent DOES NOT REPRESENT OR WARRANT THAT: (A) THE USE OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; (B) THE SERVICES WILL MEET CUSTOMERS’ REQUIREMENTS OR EXPECTATIONS; OR (C) ANY RESULTS GENERATED BY USING THE SERVICES WILL BE ACCURATE, UP-TO-DATE, COMPLETE, OR RELIABLE. GetSent DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NO ORAL OR WRITTEN INFORMATION GIVEN BY GetSent WILL INCREASE THE SCOPE OF THE ABOVE WARRANTIES OR CREATE ANY NEW WARRANTIES. YOU AGREE THAT YOUR ACCESS TO THE SITE AND THE INFORMATION THEREON IS AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO THE SITE OR USE OF THE SERVICES.

Nothing in this clause shall exclude or limit any liability that cannot be excluded under applicable UK law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Any statutory rights you may have under the Consumer Rights Act 2015 or other applicable consumer protection laws shall remain unaffected.

13. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GetSent, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SITE. UNDER NO CIRCUMSTANCES WILL GetSent BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORISED ACCESS OR USE OF THE SITE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GetSent ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SITE; (III) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL GetSent, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO GetSent HEREUNDER OR £100.00, WHICHEVER IS GREATER.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF GetSent HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

SOME UK STATUTES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY DEPENDING ON WHERE YOU RESIDE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY UK LAW.

14. Privacy Policy.

GetSent’s privacy policy, a copy of which is available at https://getsent.ai/privacy, is incorporated in this Agreement by reference. By accepting this Agreement, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy.

The Privacy Policy outlines how we collect, use, store, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have rights in relation to your personal data, including rights of access, rectification, erasure, restriction, data portability, and objection. By using our Services, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of your personal data as set out therein.

15. Linked Sites.

The Site may contain links to third party sites that are not under the control of GetSent, and GetSent is not responsible for any content on any linked site. If you access a third-party site from the Site, then you do so at your own risk. GetSent provides links only as a convenience and the inclusion of the link does not imply that GetSent endorses or accepts any responsibility for the content on those third-party sites. GetSent welcomes links to the Site. You may establish a link to this Site, provided that the link does not state or imply any sponsorship or endorsement of your site by GetSent or any group or individual affiliated with GetSent. You may not use on your site any content or trademarks appearing on the Site in establishing the link. You may not frame or otherwise incorporate into another site the content or other materials on the Site without prior written consent.

You are solely responsible for ensuring that your use of third-party websites complies with their terms and applicable UK law. GetSent disclaims all liability for any harm, loss, or damages arising from your use of third-party links, including those leading to platforms or services outside the control of GetSent.

16. Notices.

All notices by you under this Agreement must be delivered in writing by courier, by electronic facsimile, or by recorded delivery post (postage prepaid and requiring signature on delivery) to GetSent’s address set forth on the Site, as appropriate. Such notice will be effective upon receipt or three business days after being posted, whichever occurs sooner. GetSent may deliver a notice to you by posting of a general notice on the Site, which will be effective 48 hours after posting to the Site.

Alternatively, GetSent may provide notice to you by sending an email to the most recent email address you provided in your Registration Information. You agree that any such notice sent via email satisfies legal notification requirements under the laws of England and Wales, and that you are responsible for ensuring your contact details are up to date and monitored regularly.

17. Term, Termination.

This Agreement shall be effective for as long as you use or access the Site or the Services. GetSent may terminate your access to the Site with or without cause, at any time and without notice to you. Neither GetSent nor any affiliate of GetSent shall be liable to you or to any third party for termination of your access for any reason. Sections 6–8, 11–13, and 18 shall survive termination or expiration of this Agreement.

Termination does not affect any rights or obligations that have accrued prior to termination. You may stop using the Services at any time, and your right to access the Site will end immediately upon termination. Any content or data you have uploaded may no longer be accessible following termination, and GetSent is under no obligation to retain or return it unless required by law.

18. Governing Law, Dispute Resolution, and Collective Action Waiver.

a. Governing Law. You agree that: (i) the Site shall be deemed solely based in England; and (ii) the Site shall be deemed a passive platform that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions outside the United Kingdom. This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any legal action relating to this Agreement, except as otherwise set out in the alternative dispute resolution provisions below.

b. Alternative Dispute Resolution. READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ATTEMPT TO RESOLVE THEIR DISPUTES INFORMALLY AND THROUGH ARBITRATION OR MEDIATION WHERE POSSIBLE. For any dispute with GetSent, you agree to first contact us at legal@getsent.ai and attempt to resolve the matter informally within thirty (30) days. If the issue remains unresolved, we may suggest, and you agree to consider in good faith, resolving the dispute through mediation under the rules of the Centre for Effective Dispute Resolution (CEDR) or a similar UK-based body. Mediation shall be conducted in Cardiff, Wales, unless another location is mutually agreed. This clause does not restrict your statutory right to pursue a claim in court if mediation fails or if the claim is eligible for a small claims court in England and Wales.

c. Collective Action Waiver. TO THE MAXIMUM EXTENT PERMITTED UNDER UK LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY AND NOT AS A CLAIMANT OR CLASS MEMBER IN ANY PURPORTED CLASS, GROUP, OR REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO ANY COLLECTIVE REDRESS MECHANISM UNDER UK OR EU LAW, UNLESS EXPRESSLY REQUIRED OTHERWISE BY APPLICABLE LEGISLATION. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND GetSent ARE EACH WAIVING ANY RIGHT TO PARTICIPATE IN A GROUP ACTION OR REPRESENTATIVE CLAIM. NOTHING IN THIS CLAUSE AFFECTS YOUR RIGHTS TO BRING CLAIMS THROUGH SMALL CLAIMS COURT OR SEEK NON-MONETARY PUBLIC REMEDIES WHERE PERMITTED BY LAW.

19. UK Residents.

The provider of services is set forth herein. If you are a resident of the United Kingdom, you are entitled to certain rights under the Consumer Rights Act 2015 and other applicable UK consumer protection laws. These include the right to clear information, fair treatment, and remedies where digital content is faulty or not as described.

If you wish to make a complaint or raise a consumer issue, you may contact GetSent directly at legal@getsent.ai. You can also seek assistance from the Citizens Advice Consumer Service by calling 0808 223 1133 or visiting www.citizensadvice.org.uk. They provide free, impartial advice on your legal rights and how to take further action if needed.

These terms do not affect your statutory rights. You may also bring complaints to the attention of a recognised UK Alternative Dispute Resolution (ADR) body if GetSent agrees to participate, although this is not required unless mandated by law or regulation.

20. General Provisions.

This Agreement is the complete and exclusive statement of the Agreement between GetSent and you regarding the Site and supersedes any other agreement or proposal, oral or written (including information on the Site), and any other communications between GetSent and you. There are no other third-party beneficiaries under this Agreement. The waiver of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach. If any provision of this Agreement is deemed unenforceable, such provision will be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. You may not assign, delegate or otherwise transfer this Agreement or any of your rights or obligations under this Agreement without the prior written consent of GetSent. Any such assignment, delegation or transfer in violation of the foregoing will be null and void.

This Agreement is governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts. Headings in this Agreement are for convenience only and do not affect interpretation. Nothing in this Agreement shall create a partnership, joint venture, or agency relationship between you and GetSent unless expressly stated. GetSent shall not be responsible for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, strikes, cyberattacks, or network outages.